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COVID 19 UPDATE
A MESSAGE FROM RAKxa TEAM
DEAR WELLNESS GUEST,
We are ready to welcome international wellness guests with SHA plus standard
From 1st November onwards, wellness travellers
from the approved destinations with negative RT-PCR
test results from
within the last 72 hours, and COVID-19 health insurance, may
now visit without quarantine. Together with our world-class
partners, Bumrungrad International Hospital and Minor Hotels, we can ensure our
wellness guests the highest medical and hospitality standard are in place for
your utmost peace of mind during your wellbeing journey with us.
For more information on travelling to Thailand, please visit TAT News website or contact our reservation team at rakxa@rakxawellness.com
Below are the 10 actions taking place at RAKxa:
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01. ARRIVAL
On arrival every guest will undergo a rapid test*, temperature check and screening list of questions with contactless greetings by RAKxa team members. Luggage will also be sanitised.
*The rapid test is a preliminary screening test to check for immunity levels using a small amount of blood from the fingertip.
02. TRANSPORT
RAKxa limousine, RAKxa buggy and all our bicycles are fully sanitised after every journey. Van and buggy drivers always wash their hands with alcohol gel.03. GUEST GUARDIAN
RAKxa team members are on-hand throughout the retreat to ensure the highest levels of safety and provide advice to guests. RAKxa is adopting Bumrungrad Hospital’s Covid-19 protection protocols. Our guest guardian will always wear appropriate personal protective equipment (PPE).
04. DEPARTURE
Guest contactless check-out protocol ensures the highest hygiene and safety standards right up until the end of the journey.05. CLEANING TECHNOLOGY
We use the latest UV sterilising machine, ozone sterilisation and cleaning technologies to ensure the highest-possible levels of cleanliness.
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06. VILLA
RAKxa villas are thoroughly cleaned and sterilised with UV and ozone sterilisation after every visit. Bed linens are changed every day and washed at the highest temperature. All villas contain a hygiene kit with masks and hand sanitiser.07. DINING
Table spacing and a la carte only in our restaurant ensures physical distancing compliance and the highest hygiene and food safety standards.08. COMMON AREAS
Enhanced cleaning schedules and sanitisation of all areas especially the high-touch zones to ensure a safe environment for guests. Hand sanitising stations and temperature check machines can be found throughout the property. Social-distancing protocols are in place and are strictly followed.
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09. WELLNESS SERVICES
Our Medical Gym usage is strictly limited to ensure physical distancing. We offer private training options and all the facilities and equipment are regularly and thoroughly cleaned. All RAKxa’s physiotherapists have undergone Covid-19 tests and all have negative results. Moving forward we have also implemented a Covid-19 testing schedule for all therapists to ensure they remain safe for our guests.
10. RAKxa TEAM MEMBERS
All team members have recently undergone Covid-19 swab tests and rapid tests and all came back with negative results. Everyone has received enhanced health and safety training, including correct procedures for wearing personal protective equipment (PPE) and physical distancing awareness.
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In addition to above, for the highest hygiene of our guests below services are out of order from now until further notice;
- Group classes / activities
- Pulmonary Function Test (Spirometer) and Fotona treatment at VitalLife
Please rest assured that we are doing our utmost to provide you with the highest levels of service in a safe environment.
Thank you again for your ongoing trust in RAKxa Wellness & Medical Retreat – especially during these challenging times.
If you need to make or adjust a reservation, please call our team on +66 2055 3100 or email reservation@rakxawellness.com and we will be delighted to assist you.
Stay safe and in good health.
Dusadee Tancharoen
Managing Director